paco_red

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About paco_red


So far paco_red has created 29 blog entries.

#serviceShaping identities, building communities: introducing the PARTY model

While technological changes make citizens empowered on an individual level, we can channel this newfound potential into shared social dimensions. How service design skills and techniques can help with this.   In his new book, “The game”, Alessandro Baricco points out an interesting facet of our modern society. The astonishing development of digital tools is optimising [...]

By | April 3rd, 2019|Article, General, Project|0 Comments

Housing as a design issue

A home is not just a physical world. It’s first and foremost an emotional one. Like everything that is concerned with emotions, the theme of how we inhabit places is a design argument in its own right. Today, it’s tremendously current. “Living with Buildings” at the Wellcome Gallery in London is one of many recent exhibitions [...]

By | March 2nd, 2019|Article, General|0 Comments

Learning to JaminMilan

A few years ago I accidentally stumbled upon a 100-word description of Service Design. That led to a one-week course taught by Vincenzo di Maria at Central Saint Martins, which inspired me to participate in my first Global Service Jam. During my first Jam, I met new people with diverse backgrounds, yet similar passions and [...]

By | May 20th, 2018|General, Project|0 Comments

Interview with Julia Bertoncello

Julia Bertoncello is a Service Designer and Design Researcher who has worked at Whirlpool in Brazil and is currently studing her Master's Degree in Product-Service System Design in Politecnico di Milano. She is part of our team since 2016. Let's discover more about her!   1 - How did you know about PACO and why did you decide to participate [...]

By | May 2nd, 2018|General, Interview|0 Comments

The many roles of service design

In a recent post, we have been talking about the complexity of the customer journey and about the potential of service design when it comes to create better experiences throughout every touchpoint, to the benefit of all stakeholders: customers, the organisation, and people employed at each stage of the process. As a brief recap, we [...]

By | February 26th, 2018|Article, General|0 Comments

Social Innovation Dictionary – Social Housing

Housing provided for people on low incomes or with particular needs by government agencies or non-profit organizations. (OXFORD DICTIONARIES) The level of democracy and social equity of a country can be assessed and measured in different ways and fields, but there is one area that is probably more important than others in ensuring a good [...]

By | December 11th, 2017|Social Innovation Dictionary|0 Comments

Interview with Fred Fumagalli

1 - How did you know about PACO and why did you decide to participate on the first design collaborative? I heard about PACO from my ex-flatmate, Dario, when we were both studying Design at Polimi. It was, if I remember correctly, 2013, the same year the Collaborative was born. It seemed a very interesting idea, a [...]

By | November 26th, 2017|Interview|0 Comments

PARTY – Participatory Development With The Youth

PARTY is an international project founded by Horizon 2020 EU program and coordinated by University of Lapland in Finland. It is focused on developing cooperation throughout exchanges of professionals in the field of research and innovation in order to share knowledge with local actors in Namibia and South Africa and international aid organizations. The project [...]

By | November 14th, 2017|Project|0 Comments

Social Innovation Dictionary – Fair Trade

noun: trade between companies in developed countries and producers in developing countries in which fair prices are paid to the producers (OXFORD DICTIONARIES). It is well known that “the richest 20 percent of the world's population consume 86 percent of the world's resources while the poorest 80 percent consume just 14 percent” (UN Development Program). [...]

By | October 30th, 2017|General, Social Innovation Dictionary|0 Comments

Serving you an introduction to service design

Image source: B2Bstories About two months ago while I was in Namibia for one of the PACO projects, Júlia, our blog editor, wrote me an email saying: “Hey Nicola why don’t you write a post about Service Design for mid September” and I replied “Sure …” thinking that in two months I would have certainly found [...]

By | October 16th, 2017|General, Service Design|0 Comments